Cyber Essentials Direct Ltd & The Cyber Highway Privacy policy (Our Portal) and (our website) are operated by Cyber Essentials Direct Ltd ('CEDL') a company registered in England and Wales under registered number 09588886. By using the Cyber Highway portal and our website, you accept the terms of our Privacy Policy which are provided below.

CEDL respects your privacy and is committed to protecting the personal information that you share with us. Generally, you can browse through our Website without giving us any information about yourself. When we do need your personal information to provide services that you request (such as when you subscribe to thecyberhighway portal) or when you choose to provide us with your personal information, this policy describes how we collect and use your personal information.

CEDL may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from April 2016 and has been updated in June 2020.

Legitimate interest

Cyber Essentials Direct needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. This Privacy Policy provides information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy.

Privacy policy

You can unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy below.

Consent to communicate

Cyber Essentials Direct is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we will to contact you about our products and services, as well as about other content that may be of interest to you.

Information Collection

Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, birth date, gender, occupation, industry, personal interests and other information when needed to provide a service you requested.

When you browse our Website, you do so anonymously, unless you have previously indicated that you wish CEDL to remember your login and password. We don't automatically collect personal information, including your email address. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our Website you visit and how long you spend there. But we do not link your IP address to any personal information unless you have logged in to our Website. Like many other commercial Websites, the Website may use a standard technology called a 'cookie' to collect information about how you use the site. Please go to 'Cookies and Tracking Information' below for more information.

CEDL collects personal information when you register on with CEDL for a CEDL account, when you use certain CEDL products or services, when you register to attend a seminar or participate in an online survey, when you ask to be included in an email or other mailing list, or you submit an entry for a sweepstake or other promotions, or when you submit your personal information to CEDL for any other reason. From time to time, CEDL receives personal information from business partners and vendors. CEDL only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this Policy and applicable laws.

Access to certain CEDL web pages may require a login and a password. The use of those web pages, and the information or programs downloadable from those sites, may be governed by a written agreement between your employer and CEDL. Unless you request deletion of your personal information as specified below, your personal information may be retained by CEDL to verify compliance with the agreement, log software licenses granted, to track software downloaded from those pages, or track usage of other applications available on those pages. Notice

CEDL will not transfer your personal information to third parties without your consent, except under the limited conditions described under the paragraph entitled 'Information Sharing and Disclosure' below.

If you choose to provide us with your personal information, we may only transfer that information, within CEDL or to CEDL's third party service providers with your permission. Upon receiving your permission, we may transfer your information across borders and from your country or jurisdiction to other countries or jurisdictions around the world.

We will always give you the opportunity to 'opt out' of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information in accordance with this Policy unless you take affirmative action to indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection. In some cases, when applicable, we will provide you with the opportunity to 'opt in.' This means we will require your affirmative action to indicate your consent before we use your information for purposes other than the purpose for which it was submitted.

Cookies and Tracking Technology

A cookie is a small data file that certain Websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Some parts of CEDL's Website use cookies to track user traffic patterns. We do this in order to determine the usefulness of our Website information to our users and to see how effective our navigational structure is in helping users reach that information.

If you prefer not to receive cookies while browsing our Website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of CEDL's Website if you do so. In particular, you may be required to accept cookies in order to complete certain actions on our Website. You do not need to have cookies turned on, however, to use/navigate through many parts of our Website, except access to certain of CEDL's web pages may require a login and password. How We Use Information Collected

CEDL uses information for several general purposes: to fulfil your requests for certain products and services, to personalise your experience on our Website, to keep you up to date on the latest product announcements, software updates, special offers or other information we think you'd like to hear about either from us or from our business partners, and to better understand your needs and provide you with better services. We may also use your information to send you, or to have our business partners send you, direct marketing information or contact you for market research.

Information Sharing and Disclosure

Your personal information is never shared outside CEDL without your permission, except under conditions explained below.

CEDL may send your personal information to other companies or people under any of the following circumstances: when we have your consent to share the information; we need to share your information to provide the product or service you have requested; we need to send the information to companies who work on behalf of CEDL to provide a product or service to you (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose); or we want to keep you up to date on the latest product announcements, software updates, special offers or other information we think you'd like to hear about either from us or from our business partners (unless you have opted out of these types of communications). We will also disclose your personal information if required to do so by law, to enforce our Terms of Use, or in urgent circumstances, to protect personal safety, the public or our Websites.

Children and Privacy

Our Websites do not target and are not intended to attract children under the age of 15. CEDL does not knowingly solicit personal information from children under the age of 15 or send them requests for personal information.

Third Party Sites

CEDL's Website may contain links to other sites. CEDL does not share your personal information with those Websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Our Website may contain links to Websites operated by other companies. Some of these third-party sites may be co-branded with a CEDL logo, even though they are not operated or maintained by CEDL. Although we choose our business partners carefully, CEDL is not responsible for the privacy practices of Websites operated by third parties that are linked to our site. Once you have left our Website, you should check the applicable privacy policy of the third party Website to determine how they will handle any information they collect from you.

Changes to this Privacy Policy

CEDL will amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will make that information available by posting a notice on this site.

Questions or Suggestions

If you have questions or concerns about our collection, use, or disclosure of your personal information, including Subject Access or Data Portability please contact us by email to: or call us direct on the phone number below.

For further information or advice please contact CEDL via our Cyber Highway contact form or call +44 1296 340888.

Cyber Essentials Direct Ltd
Halton Tennis Centre
Chestnut End
Halton Village
HP22 5PD
United Kingdom